Bank forced to rehire workers after lying about chatbot productivity: Australia’s biggest bank regrets messy rush to replace staff with chatbots.
Bank forced to rehire workers after lying about chatbot productivity: Australia’s biggest bank regrets messy rush to replace staff with chatbots.
www.fsunion.org.au
WIN: CBA backflips on customer service job cuts, admits they got it wrong
cross-posted from: https://programming.dev/post/36092597