• 18 Posts
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Joined 1 year ago
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Cake day: June 29th, 2023

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  • Mastering the awkward silence is a very powerful tool. I am not kidding. If done right, people become uncomfortable and start to talk in order to fill the awkward silence. In those anxiety filled moments, people tend to overshare.

    Long silence combined with providing minimal information is also an amazing negotiation tool. You’d be shocked how often and by how much people will give up ground when confronted with awkward silence.



















  • Abolish tipping. Make “gratuity” transactions illegal under IRS code so that the only way to “tip” is in cash. Overnight, the tipped staff will quit and the owners will be forced to pay a proper wage if they want to hire anyone.

    Sometimes my company manages a project so well that we hit a performance bonus. I split that bonus amongst the members of that specific team, including prior contributors. I do not lower their salaries by twenty percent and expect the client’s bonus to offset the lower salary. If that would be craY for me to do, why isn’t it for restaurants.?