This is the one thing I am going to miss more than anything: Twitter worked for resolving issues with companies. It was the single good thing about it. Now that is going away, companies can ignore you.
Seriously I have been on the phone, email, on hold, trying to get things resolved. One tweet and suddenly I am important and they want to help. A lot of companies have different support teams to monitor social media and that is where shit gets done.
If you don’t notice the changes, you were part of the people he bumped up at all costs that turned it into a terrible service
Well, maybe, but then it’s a terrible bid, because I only use twitter to shit on brands. And I’m definitely not buying the check mark.
EDIT: accidentally removed “not”
This is the one thing I am going to miss more than anything: Twitter worked for resolving issues with companies. It was the single good thing about it. Now that is going away, companies can ignore you.
Seriously I have been on the phone, email, on hold, trying to get things resolved. One tweet and suddenly I am important and they want to help. A lot of companies have different support teams to monitor social media and that is where shit gets done.