On one hand, I’d like to incentivize Amazon to bang on fakes. And I’m sure that Amazon can tell that some are fakes.
On the other hand, I’m also sure that Amazon cannot tell that some are fakes. Exposing them to liability there seems questionable.
One way Amazon could deal with this is to just ban consumer reviews. That may not be as crazy as it sounds – the way people used to get product information was to go to dedicated reviewers, places like Consumer Reports (which is still around but basically a shell of its former self) or domain-specific places that do reviews of products.
That’s got some arguments in favor. You can still get biased or paid-off reviewers with that model, but the reputation system there has the consumer making the call. It may have more-knowledgeable reviewers. It decouples the reviewer from the vendor, which forces the vendors to be more-competitive – I don’t need to go to Amazon to get review information, then to another vendor to actually buy if I don’t want to buy from Amazon.
But it’s also typically going to cost something – one historically paid for access to reviews. Free third-party review sites and reviewers – where often bias was a major problem, as in a product’s manufacturer found a way to influence them – had also swamped dedicated reviewing organizations. It may be slower for reviews for new entrants to a market to have reviews show up. Getting access to reviews may be less-convenient than looking at reviews directly on the vendor’s site.
All good points, the only thing I can offer is that there’s such a massive variety of products on sites like Amazon it would be almost impossible to offer reviews of all such products. Again - that pushes the dynamic in favor or manufacturers kissing up to reviewers with the best products or freebies to get their product reviewed and create exposure.
On one hand, I’d like to incentivize Amazon to bang on fakes. And I’m sure that Amazon can tell that some are fakes.
On the other hand, I’m also sure that Amazon cannot tell that some are fakes. Exposing them to liability there seems questionable.
One way Amazon could deal with this is to just ban consumer reviews. That may not be as crazy as it sounds – the way people used to get product information was to go to dedicated reviewers, places like Consumer Reports (which is still around but basically a shell of its former self) or domain-specific places that do reviews of products.
That’s got some arguments in favor. You can still get biased or paid-off reviewers with that model, but the reputation system there has the consumer making the call. It may have more-knowledgeable reviewers. It decouples the reviewer from the vendor, which forces the vendors to be more-competitive – I don’t need to go to Amazon to get review information, then to another vendor to actually buy if I don’t want to buy from Amazon.
But it’s also typically going to cost something – one historically paid for access to reviews. Free third-party review sites and reviewers – where often bias was a major problem, as in a product’s manufacturer found a way to influence them – had also swamped dedicated reviewing organizations. It may be slower for reviews for new entrants to a market to have reviews show up. Getting access to reviews may be less-convenient than looking at reviews directly on the vendor’s site.
All good points, the only thing I can offer is that there’s such a massive variety of products on sites like Amazon it would be almost impossible to offer reviews of all such products. Again - that pushes the dynamic in favor or manufacturers kissing up to reviewers with the best products or freebies to get their product reviewed and create exposure.