UniFi Protect is outstanding. You need to buy one of their NVRs or cloud gateways to use it, but it’s incredible & wouldn’t want another system for our house/family business
Yes, there was an incident where ~1k people received push notifications that were intended for other accounts
Shitty, but they addressed the issue within 24hr, notified impacted users, and published a sitrep. They handled it extremely well imo, but also you could disable the cloud connection if it concerns you
UniFi Protect is outstanding. You need to buy one of their NVRs or cloud gateways to use it, but it’s incredible & wouldn’t want another system for our house/family business
Didn’t they accidentally send supposedly private video to the wrong users recently?
Yes, there was an incident where ~1k people received push notifications that were intended for other accounts
Shitty, but they addressed the issue within 24hr, notified impacted users, and published a sitrep. They handled it extremely well imo, but also you could disable the cloud connection if it concerns you
https://community.ui.com/questions/Bug-Fix-Cloud-Access-Misconfiguration/fe8d4479-e187-4471-bf95-b2799183ceb7?ref=404media.co
So, vendor locked.
Yes. If that’s not for you, that’s fine! If that isn’t a dealbreaker, it’s an exceptional platform