As a bonus you get to kick the seat in front of you the whole flight.

It might in replying generic answers to well known question.

That’s kind of the point of using the LLM to replace the person reading from the script right? Moreover, generic answers to well known questions could make up the bulk of the calls and you train the LLM to hand off to a real person if it gets stuck. The reality is the people doing that job were not adding a lot of value over what an LLM can do. So if the people are more expensive and the output is exactly the same as the LLM (or the LLM is even better as this CEO claims) the business will have to lay off the people to stay competitive.

We should be looking to retool folks that are impacted by technological advancements like this, but for some reason there is little appetite for that.

I hear you, but I can’t help but feel like blockchain is a solution looking for a problem most of the time. Is it super helpful in some very narrow niches… Sure. But go back a few years and people were saying it was going to be everywhere and clearly it’s not. I think LLMs will have many more uses than blockchain ever will.

I really don’t think it’s an overreach. In the same way that their used to be IT companies and now basically every company uses IT to do something, I believe AI/ML will continue to grow. It won’t be “we are an AI company” it will be “every company uses different kinds of AI everywhere to do things.”

Whether you believe the 90% claim or not, this is definitely the way things are going for tech support roles and probably many others. The real issue is even if a competitor didn’t want to lay off all that staff they will be forced to do so to remain price competitive. My recommendation for anyone, but especially IT, is to learn how to use LLMs as they will be pervasive before you know it.

This is terrible advice for someone that has already voiced security concerns. Custom ROMs are literally the wild west when it comes to security. I have a pixel 6a and no complaints. You can still pick one up on the Google store HERE.