The internet didn’t go away but there was still a .com bubble
The internet didn’t go away but there was still a .com bubble
That would require these companies to treat customer service staff like human beings so they don’t keep quitting after a month or end up being dead inside. They don’t want to do that so robots it is!
Working in a call center sucks so much ass I’ve worked for more than one they have all tried to prevent me from using the restroom your job is to get yelled at all day in back to back phone calls everything you do is timed tracked and monitored and they do not want you to take one minute off the phones for any reason.
Yea they probably won’t let you forget that your being monitored management constantly reminded us.
Every callcenter I’ve worked at tried to prevent workers from using the restroom.
Not allowed to take a litteral minute to breath after the call is over if you do they know and they will harrass you for it. Back to back calls all day.
Woried that they will pull a call where you made a mistake and count it against you.
Everything you do has numbers and stats they can look at.
The level of survailence of a callcenter brought to retail
One of the worst things about callcenters was the constant survailence they knew everything you were doing at all times. Retail would absolutely abuse this in the same way.
And they plan on connecting it to the fediverse
They are convinced that it will raise their taxes so much it will cost them more. And that it will cause the healthcare system to be inefficient and cause longer wait times and that the government will have “death panels” and decide who gets to live and die.